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Which of the following form factors is normally used for set-top boxes, media centers, and car computers?
Nano-ITX
Which of the following items cannot be set through CMOS setup?
IP address
When a system keeps losing the proper date and time, what is usually the problem?
Dead CMOS battery
Which of the following is the most common expansion slot found in PCs?
PCIe
What are the two methods of recovering a forgotten BIOS password?
Removing the CMOS battery Using the reset jumper in the motherboard
Which of the following is a succession of built-in diagnostic tests performed when turning on a computer?
POST
Which of the following allows for reducing the operating frequency of the CPU during times of less demand or during battery operation?
Throttling
Which of the following involves the overwriting of existing firmware or data with new data?
Flashing
Which of the following are benefits of using flash memory for storage instead of a hard drive?
Reduced heat Lower power consumption Less noise
Which is non-volatile firmware used to perform hardware initialization during the booting process?
BIOS
Which of the following types of PC cards is used for memory?
Type 1
Which expansion card allows you to connect a broadcast signal to your computer and display the output on the computer monitor?
TV tuner
You want to connect to the Internet using an analog dial-up connection. Which of the following devices will you use?
Modem
Which of the following display connections provides the best picture?
HDMI
You want a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy your requirements?
Lightning
If you attach a gaming PC capable of gaming at 4K/60fps to your TV, you will need which interface for data transmission?
HDMI
Which interface combines PCIe and DisplayPort into one serial bus and was developed by Apple?
Thunderbolt
Which custom configuration is most likely to include a RAID array?
Network-attached storage device
Which of the following are essential components to build a CAD/CAM design workstation?
Specialized hard drive Maximum RAM High-end video
Which of the following are essential components to build a graphic design workstation?
High-performance SSD Powerful GPU Enhanced cooling mechanism
Which of the following is designed to create blueprints and advanced designs?
CAD workstation
You are tasked to build a gaming PC for a user. Which of the following recommended configuration will you choose?
Multicore processor Specialized GPU unit Maximum RAM
A technician works for a company that has virtual servers and virtual desktops. The company hires a user who only needs to access the virtual desktops. Which of the following is the most cost-effective workstation to purchase?
Thin client
A remote user calls a help desk technician asking how to print double-side of pages from a multi-function printer. What should the technician tell to the user to configure in the printer settings?
Duplex
A user wants pages 1-10 separated from 11-20 when they are retrieved from the printer. Which of the following settings would the user change in the print job to ensure the pages are separated?
Collate
What is the first step in the laser printing process?
Cleaning
A technician receives multiple calls from users stating that documents submitted to a shared printer are not printing. The technician can ping the device to confirm it is powered on and connected to the network. The technician successfully prints a test page from the device control panel. Which of the following should the technician perform next?
Restart the print spooler.
Which of the following is the term used to indicate any kind of delay that happens in data communication over a network?
Network latency
Which connectors are used to connect a DSL modem to a network card and to a phone line?
RJ-45 RJ-11
Which type of network cable does not give off noxious or poisonous gases when burned and can be run through firebreak walls?
Plenum
Recently, a company updated its network infrastructure. A user reports that a laptop is experiencing slower network speeds since the update. Which of the following would the technician replace, rather than purchase a new device?
NIC
Which technology allows the electrical current necessary for the operation of each device to be carried by the data cables rather than by power cords?
PoE
A SOHO environment utilizes network hardware address filtering to minimize unauthorized use of its network infrastructure. A technician has been asked to install a shared network printer in the environment. Which of the following must the technician know in order to add the printer to the environment?
MAC address
How many bits are included in IPv4 binary addresses?
32
A device on an organization's network has the 10.224.191.123 IP address. Which class of private IP address does it belong to?
Class A
An organization is using Class B private IP addresses for the internal network. Which of the following represent a valid IP address that can be used?
172.16.111.155 172.31.1.22
Which of the following is considered as an IPv4 loopback address?
127.0.0.1
Which is a remote access protocol that allows a command-line terminal interface with a remote system?
Telnet
Which of the following default ports is used by HTTPS?
443
What is the autoconfigured address range in IPv6?
FE80::
Which of the following is a client-server protocol in which servers manage a pool of unique IP addresses and assign addresses out of those address pools?
DHCP
Which is a valid IP address assigned through Automatic Private IP Addressing (APIPA)?
169.254.254.223
What is the default subnet mask for a Class B address in IPv4?
255.255.0.0
Which of the following default port numbers is used by the SFTP protocol?
22
Which of the following protocols are used for messaging?
SMTP POP3 IMAP
Which of the following protocols are present at the Application layer of the TCP/IP model?
AFP RDP
Which of the following protocols are present at the Internet layer of the TCP/IP model?
ICMP ARP
Which of the following is an advantage of using DHCP for network addressing?
Simplified configuration
A user wants to implement a wireless router that will have the fastest data speeds and operate over the 5 GHz frequency. Which of the following standards should the user select?
802.11ac
Which is an open global standard for wireless technology designed to use low-power digital radio signals for personal area networks?
ZigBee
Which of the following uses electromagnetic fields to automatically identify and track tags attached to objects?
RFID
Which type of computer network is carried over a low-powered, short-distance wireless network technology such as IrDA, Wireless USB, Bluetooth, or ZigBee?
WPAN
Which type of Internet connection uses the facilities of the PSTN to establish a connection to an ISP?
Dial-up
Which type of Internet connection is a set of communication standards for digital telephone connection and the transmission of voice and data over a digital line?
ISDN
Which of the following is used for centralizing security management, allowing administrators to manage all their security-related hardware and software through a single device or interface?
UTM
Which of the following port numbers is used by the syslog protocol?
514
Which is a cloud computing feature through which users can request additional space and the provider allocates additional resources seamlessly to the end user?
Rapid elasticity
Which is a cloud computing feature through which users can access additional storage, processing, and capabilities automatically, without requiring intervention from the service provider?
On-demand self-service
Which cloud service provides business processes such as payroll, IT help desk, or other services?
BPaaS
Which of the following is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment?
DaaS
Which of the following cloud computing methods allows multiple organizations with common interests to share the cloud infrastructure?
Community
Which cloud computing method is a combination of two or more clouds that remain distinct but are bound together, offering the benefits of multiple deployment models?
Hybrid
Which is a hardware virtualization technique that allows multiple guest operating systems to run on a single host system at the same time?
Hypervisor
What enables the virtual machine to communicate with other virtual machines on the same host?
VNIC
Your mobile device is not responding correctly to your touch. What needs to be adjusted?
Calibration
A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the following devices is most likely causing this?
Touchpad
Which of the following takes DC from the motherboard and converts it into AC for the backlighting?
Inverter
Which of the following display technologies uses an organic substance as the semiconductor material?
OLED
A laptop's LCD screen can barely be seen despite adjusting the display brightness settings. Which display component is defective?
Backlight
Which of the following is a type of docking station for connecting multiple peripherals to an electronic device such as a laptop computer?
Port replicator
Your mobile device is not changing the screen position when you move it. What component is malfunctioning?
Accelerometer
Wearable fitness tracking devices use which technology to determine user activity levels?
Accelerometer
A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the following devices should the technician recommend to the customer?
Phablet
A customer asks a technician for a device that has the capability to easily connect a laptop to an external monitor, keyboard, and mouse. Which of the following devices should the technician recommend to the customer?
Docking station
A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which of the following would be the quickest way to accomplish this?
Toggle the dual display function key.
Which device is optimized for reading digital books, magazines, and newspapers?
E-reader
Which technology is designed for only two devices to temporarily communicate over short distances and only one of them even needs to be powered?
NFC
The company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this?
VPN
Which protocol enables email security features by providing encryption, authentication, message integrity, and other related services?
S/MIME
What is the final step in the CompTIA troubleshooting model?
Document findings, actions, and outcomes.
According to CompTIA, what is the first step in the troubleshooting theory?
Identify the problem.
Which step of the troubleshooting methodology inquires regarding environmental or infrastructure changes?
Step 1
You are tasked to troubleshoot a motherboard problem. You have established a plan of action to resolve the problem and implement the solution. What will you do next?
Verify full system functionality.
A technician is tasked with finding and labeling where a network connection terminates in a patch panel. Which of the following tools would be best for the technician to use?
Tone generator and probe
A technician cannot communicate with one particular IP address and needs to narrow down where the traffic is stopping. Which of the following commands would be used to determine this?
tracert
A technician needs to attach a network cable to a wall jack in the meeting room. After running the cable through the conduit to the meeting room, which of the following tools would best be used to connect the cable to the wall jack?
Punch down
A technician is troubleshooting a desktop that is having intermittent issues with locking up and system errors. The technician suspects that the problem might be that not enough power is getting to the motherboard. Which of the following tools would a technician use to determine if the hypothesis is correct?
Multimeter
Which of the following commands is used for diagnosing and troubleshooting DNS problems?
nslookup
Which ipconfig switch is used to issue the IP addressing information assigned to the computer by the DHCP server or APIPA?
/release
Which command will you use to check out the inbound and outbound TCP/IP connections on your machine?
netstat
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