Gtcc Sou
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Closed accounts may be reinstated as a _____________ account
Restricted
It is not permitted to make unauthorized charges to "use up" a credit
True
Reduced payment plan is a written agreement b/t cardholder and bank. It provides an alt to Salary Offset
True
Standard Travel Cards must be deactivated when not in a travel status
All of the above
When the account is late between day 60 and 120, unless full payment is made on the account, it will be closed and unusable.
True
Refresher training and a newly signed Statement f Understanding (SOU) is required every ________ years.
Three
The Travel Card Program improves DON cash management at all levels while enhancing individual unit readiness by using a widely accepted commercial bank issued charge card.
True
Which statement is NOT true regarding Mission Critical status?
Mission Critical status period cannot exceed 180 days
Check the GSA SmartPay® Website for the most up to date information on state taxes for lodging when you use GTCC
True
Late fees apply after ____ days
75 days
If bank statement includes a questionable charge, the Cardholder should attempt to resolve the issue by contacting the _______________ first.
Merchant
If you receive an email or phone call requesting information about your Travel Card, you may provide the card number, but should not provide your Social Security Number.
False
If your card is lost or stolen, immediately contact the Citibank System Support Help Desk and your APC.
True
When you receive your Travel Card, you should:
All of the above
Do Not Strand is a policy that allows Citi's customer service to temporarily activate an account that has been deactivated or suspended in order to ensure return travel to the traveler's duty station.
True
Which statement is NOT true regarding your Travel Card payment?
<input missing -- sorry.>
Cardholders should endeavor to charge expenses rather than use a cash advance, whenever feasible.
True
Cardholders are required to keep their personal information updated in the Defense Travel System (DTS) and the Bank's system
True
The SOU is an agreement between you and the Government. You are liable for the terms in the SOU; it must be updated every three years. If it is not updated every three years, you are relieved from the responsibilities outlined in the agreement even if you are still using your card.
False
If the arrangements are not made to pay the full balance by day ____, the account will be placed in Salary Offset.
126
My Travel Card may be used for:
<input missing -- sorry.> (Mission Related expenses alone [X])
Proper Utilization of Split Disbursement:
All of the above
It is okay to leave your card as a security deposit as long as you don't share your PIN.
False
Cardholders should make a prompt and FULL payment of their account only after they receive reimbursement
False
NOTE TO USER: If you get a question correct that is not input here, please send it my way so I may update this recourse. Thank you.
False
Return check fees are reimbursable
Mission Critical periods cannot exceed 180 days.
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