Government Travel Card Training
14 community-sourced questions and answers. Free — no login.
Each component is responsible for setting its own requirements for activating a travel card?
True
Which of the following statements are true regarding travel cardholder responsibilities?
If a travel card is lost or stolen, the card holder must immediately contact the bank and component OPC. Cardholders are personally liable for charges to their travel card.
What must a cardholder do upon separation or transfer?
Turn in the travel card to OPC.
Which of the following statements accurately describe DHS policy regarding the use of the travel card for obtaining passenger travel.
When tickets are purchased directly from carriers, the cardholder assumes responsibility for obtaining a government contract fare. First class travel is strictly prohibited unless authorized in writing by the Secretary of DHS.
Which of the following statements is true regarding appropriate use of the travel card?
Failure to pay the bank in a timely manner may result in suspension or cancellation. Unauthorized charges associated with the official travel are prohibited.
If you submit for travel voucher promptly, you will receive reimbursement cost charge to the travel card. What must you do with your reimbursement?
Pay the travel charge card in full using the reimbursement.
Which of the following statements are true regarding use of ATMs via the travel card?
Card holders are personally liable for ATM cash withdrawals using the TravelCard. Authorized funds obtained via an ATM are considered government cash withdrawals, which have been issued on behalf of the government by the bank.
If payment of the full amount of undisputed charges to your TravelCard bill is not received and posted by the bank 61 calendar days from closing date of the statement of account, what will happen to your travel card?
It may be suspended.
If you have a questionable or disputable item on your travel card bill, from whom can you request a dispute form?
From your card providers customer service.
Match each role to the description of responsibilities.
CFO - establishes internal controls to promote the use of the card and to protect against fraud, waste, and abuse. APC - monitors and overseas internal controls for the overall travel card program for the CFO. Supervisor - approves and forwards employee travel card application, signed DHS travel card agreement form, and training certificate to the OPC. OPC - Must establish and issue component initial and bi-annual refresher training, job aids, and guidance for implementation of the travel card program.
Jane has just returned from official travel. When should she submit her travel voucher/travel claim form?
She must submit the travel claim within 5 days of her return from official travel.
A travel charge card may be suspended for non-payment of disputed charges if:
The cardholder does not dispute charges within 60 days, and payment has not been made within 25 days of billing due date.
Which one of the following examples illustrates an appropriate use of the government travel card.
John uses the travel card to pay for lodging, meals, and incidentals while on official travel.
If you have a questioned or disputable item on your travel card bill, with whom do you first try to resolve it?
The bank.
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